For most of our customers, the key value goals are to get the best value for money, reduce your costs and vacant space, secure additional funding and ensure compliance with building regulations.
No matter what your goal may be, we're here to support you every step of the way.
Value for money is about making every penny count. It’s also about driving innovation and sustainability at every level.
For example, looking at sustainability and value from ensuring energy and heat efficient buildings to installing LED bulbs and negotiating better energy costs. It also means that every penny spent is invested in our NHS, so you know we’re motivated by what’s best for all of us.
We understand the unique financial challenges you face and work hard across our organisation to continually improve our processes to keep costs down. And help you avoid costs too.
Our national experts review costs regularly to find you savings. In the last 12 months, we’ve saved NHS organisations £270,000 in service charge costs and £8 million in rates rebates – freeing up more money to invest in your estate.
Our energy procurement team recently onboarded one national water retailer - with forecasted savings of £300,000.
We also proactively look to prevent costs from going up in the future. In 2024, negotiating head lease values saved us £13.8m in future rental payments that would otherwise be onward charged to you.
As funding is your single biggest issue, we use our expertise to partner with you to help unlock funding and value opportunities now and in the future. Last year, we recorded over £150m of value opportunities (some realised in 2023/24 and some of which have yet to be realised).
We did this by, for example:
As part of the NHS, we know the challenges of using your space in the right way and wanting it to be more flexible, too. We take a proactive, data-driven approach to look across your whole estate. Helping you reduce unused or void space to make your estate more efficient. Whether that’s through freehold disposals, handbacks or space utilisation studies.
We’re proud of meeting 98% of our facilities management (FM) service level agreements because it means our customers can rely on us. We offer all the services you need so your buildings are healthy, now and in the future.
c.3,000
buildings maintained and kept compliant for your patients
98%
of facilities management service level agreements met
220k
planned maintenance jobs completed in 2023/24
24/7
support available from our teams, 365 days a year
We'll help you get the most out of your space.
We'll help you find the best option and funding for your site.
We’ll help keep your buildings compliant and in line with the latest regulations.
