This accessibility statement applies to the property.nhs.uk website. NHS Property Services is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
How you should be able to use this website
We want as many people as possible to be able to use this website.
You should be able to:
- change colours, contrast levels and fonts using browser or device settings
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using a keyboard or speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) AbilityNet has advice on making your device easier to use if you have a disability.
- use the Recite Me toolbar to magnify areas of a page, set a reading ruler or mask and translate text into different languages.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard because of the non-compliances below.
Non-accessible content
The content listed below is non-accessible for the following reasons:
- non-compliance with the accessibility regulations
The following items don't meet the WCAG 2.2 AA success criteria:
- Some colour contrast ratios between foreground text and background colours don't meet the minimum colour contrast ratio. This fails WCAG 2.2 SC 1.4.3 Contrast (Minimum) (Level AA).
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Some images don't have a text alternative, so people using a screen reader can't access the information. This fails WCAG 2.2 SC 1.1.1 (Non-text Content) (Level A).
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Some page titles and subheadings aren't structured using the correct markup, so people using a screen reader can't access the heading hierarchy correctly. This fails WCAG 2.2 SC 1.3.1 Info and Relationships (Level A).
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Some forms fields are missing labels, so people using a screen reader can't identify the purpose of some fields. This fails WCAG 2.2 SC 1.3.1 Info and Relationships (Level A).
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Some form fields are missing focus indicators, so people using keyboard navigation can't see when a form field is focused. WCAG 2.2 SC 2.4.7 Focus Visible (Level AA).
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Some links are badly formatted, either the text doesn't describe the link destination accurately, e.g. read more or the link text is overly verbose. This fails WCAG 2.2 SC 2.4.4 Link Purpose (In Context).
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The main menu lacks keyboard navigation interaction, so people using keyboard navigation can't interact with child menu items. This fails WCAG 2.2 SC 2.1.1 Keyboard (Level A).
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Some site elements aren't structured using the correct markup, e.g. navigation elements don't use the nav landmark; some elements with interactive actions don't use button elements, so people using assistive technology can't discover those elements quickly or at all. This fails WCAG 2.2 SC 4.1.2 Name, Role, Value (Level A).
We're currently working to improve these issues with a view of resolving them by the end of this financial year (31st March 2025).
Preparation of this accessibility statement
This statement was prepared on 27th June 2024.
An accessibility assessment was conducted on 17th May 2024 by a third-party agency, Spindogs Ltd, against the WCAG 2.2 Level AA using W3C Easy Checks and the Inclusive Design Principles.
View assessment outcomes here: NHSPS accessibility assessment report
Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems that aren't listed on this page, please report them to our Customer Service Centre.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you aren't happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
