Deneside Medical Practice is a very busy, independently owned practice that was struggling to keep up with the level of demand for hard facilities management (FM) services. On top of that, the GPs did not have the expert knowledge required to ensure the site was fully compliant. The current set up was of multiple contractors working at the site which created confusion and a high work load for the practice manager, meaning she was unable to focus on the requirements of her practice manager role.
Having met with the practice manager to discuss their needs, we were able to provide all of their hard FM services including mechanical and engineering, grounds and garden, and building fabric, at a very competitive rate.
Deneside Medical Practice are very happy with the service delivery from NHS Property Services. We have released time back into the practice manager’s diary to allow her to focus more on her practice manager role rather than worrying and spending time on maintenance of the premise.