North Park Health Centre was in a poor condition and CQC audits had identified the need to improve it. As a result, NHS England approached NHS Property Services to take the headlease on the property which was previously leased by a GP practice who had lost their clinical contract.
Our asset management team worked with the landlord and TCG Medical, the GP tenant, to agree lease terms after which our construction team agreed refurbishment specifications with the tenant and procured the contractors. Construction took place over four phases so the practice could remain operational.
Strong communication and collaborative working enabled us to professionally manage the refurbishment while clinical services continued. All clinical rooms, administration, staff and reception areas were fully stripped out and refurbished, with eco-friendly boilers, and more efficient heating and lighting installed. The patient's entire journey is much improved.
Catherine Riley, Manager, North Park Health Centre