NHS Providers' Annual Conference and Exhibition: in review

The power of utilisation data in strategic planning

One of the primary themes that generated interest at our stand was the concept of understanding utilisation for strategic planning. A core issue that many NHS leaders face is the underutilisation of NHS estate. Through utilisation monitoring, we’ve found that often only 40% of NHS spaces are used effectively. This observation sparked conversation and debate throughout the event, as we shared insights from our utilisation studies and how they can help NHS decision-makers make more informed choices about their estates.

Sweating the estate: maximising space utilisation

Another hot topic at the event was managing space, particularly the idea of “sweating the estate.” This involves making sessional spaces available for more services and increasing their use throughout the day. The concept might sound simple, but it can require a shift in mindset and a more flexible approach to space management.

The shift from a traditional model, where staff and services are confined to designated rooms, to one where spaces are used more dynamically across the day, requires a cultural change. At our stand, we discussed the idea that healthcare professionals can begin to view “my room” as “shared space” that’s available for multiple purposes. This change in perspective could make a significant difference in how NHS organisations use their estate.

New reforms and accountability in the NHS

One of the most talked-about moments at this year’s conference was the speech by Health Secretary Wes Streeting MP, who announced a review of NHS performance in England. Streeting promised a “no-holds-barred” review that would rank hospitals based on key indicators such as care delivery, finances, and patient outcomes. Struggling trusts that persistently fail to meet performance standards will have “turnaround teams” sent in and may see very senior managers face financial implications. The announcement made following the Darzi Review of the NHS, emphasised there would be “no more rewards for failure”, and that the reforms would “make sure taxpayers and patients see results”.

While some at the conference welcomed the idea of stronger accountability, others voiced concerns that the approach might risk demoralising staff. While the introduction of league tables and performance rankings has the potential to increase pressure on trusts, Streeting hopes it will also clamp down on poor performance. As Matthew Taylor, CEO of the NHS Confederation, pointed out, “the devil will be in the detail”. How these measures are implemented and how they align with the real-world challenges faced by NHS staff will be critical in determining their success or failure.

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The NHS Providers’ Annual Conference was a valuable opportunity for healthcare leaders to come together, share ideas, and discuss the challenges and opportunities facing the NHS in the years ahead. With topics ranging from estate utilisation and space management to leadership development and digital transformation, the event highlighted the need for innovative thinking and bold decisions in shaping the future of healthcare.

For us, the conversations around maximising NHS estate utilisation and the role of data in decision-making were especially energising. Head of NHS Open Space, Chris King, commented on the day: “I’ve thoroughly enjoyed meeting a variety of people over the course of these two days and have been struck by how many innovative projects are being explored and the palpable desire to work collaboratively across the system. Exciting times ahead”.

As the NHS continues to evolve, it’s clear that optimising resources and improving efficiency will be key in meeting the increasing demands on the system.