NHS Property Services | Soft facilities management

We work with a wide range of customers and partners. Find out more about how we can work together to deliver the services you value most.

Learn more

That’s why we’ll do the heavy lifting for you, managing and delivering your soft FM services to help create a safe and welcoming environment for you and your patients.

We'll help you:

keep your buildings clean and tidy

We'll also help you to:

look after you and your patients, keeping you safe and secure

And we can even help you to:

manage the day-to-day, smooth running of your building

3,800

hidden heroes keeping buildings in working order

2,100

meals made and served to patients every day

1,850

customers supported by locally based teams across England

24/7

support available from our teams, 365 days a year

Why us?

3,800 hidden heroes

As part of the NHS, we know how important it is to have clean, safe and welcoming buildings for patients. Every day, we clean over 13 million sq. ft of floor space in over 1,200 buildings (that’s the same as 172 Wembley Stadium football pitches) and we make and serve over 2,100 meals to patients. Our 300 receptionists are even trained to spot and support those suffering from loneliness.

Local teams, with national benefits

Our local teams will create a bespoke soft FM package that’s tailored to your needs and applies best practice from other regions. We’ve grown the size and capability of our teams over the years, providing quality services that add value to the NHS. All whilst meeting NHS healthcare standards so you stay compliant.

We’ll be there when you need us

Our teams are on hand to help you with whatever you need, whenever you need it. Our multi-disciplinary teams can carry out a range of services, and our 24/7 helpdesk will sort out any spill or snowfall.

One team, helping you deliver excellent patient care

Our colleagues go the extra mile to support you and your patients, becoming an integral part of your patient care team to keep everything running smoothly so you have one less thing to worry about. We look after your buildings, so you can focus on looking after your patients.

Soft facilities management