Reception services
Your reception is vital to the smooth running of your site.
From managing appointments to incoming calls. Your reception is the first point of contact for patients and visitors.
We’ll work with you to create an efficient and cost-effective service to support your site. We’ll provide a trained team to help organise your clinical services. And be a friendly face and listening ear to patients.
We'll help you:
- by being the first port of call for patients, creating a positive, friendly environment
- manage admin duties like call handling and booking appointments
- with supporting you during emergency situations, like fires and lockdowns, to keep patients safe
- manage post and mail
Why us?
Putting patients first
From GP practices to hospital wards, we work across the NHS estate. So our receptionists understand the sensitivities of working with patients and treat them with respect and dignity.
Ending loneliness together
We know that health services are often a key point of contact for isolated patients. That’s why we’ve taken reception services one step further. Our teams are trained to help patients showing signs of loneliness and support them.
Open all hours
We’ll tailor the service to the needs of your site. Including the option of a night reception service.
Get in touch
Want to learn more about how we can help your organisation?
A few clicks is all it takes – fill out the form and a member of our team will get back to you.
