Contact us

Customer Hub

Welcome to your Customer Hub. Here, you'll find helpful information and guidance about your occupancy. If you have any questions, our Customer Service team is only a message away – ready to assist you.

Customer Occupier Handbook

Read our helpful guide for organisations occupying NHS Property Services buildings.

View more

Report a facilities management issue

Call 0808 196 2045 for urgent FM issues impacting your building or use Connect for non-urgent issues.

View more

Request a compliance certificate

Fill out the form to request a certificate from us.

View more

Report a change to your occupancy

Complete the online form to let us know of changes to how you occupy your space.

View more

Hand back vacant space

A key priority is to reduce vacant space in our estate. Let us know if you have vacant space.

View more

Property billing support

Read our range of resources to help you understand our billing process.

View more

Health and Safety

Get information about Health and Safety matters and read our strategy.

View more

Request a condition survey

Fill out the form to request a completed condition survey.

View more