Your Annual Budget Schedule (ABS)
The ABS is a forecast of property-related costs for the year ahead. It includes rent, rates, service charges, facilities management, and reimbursable costs.
We create the ABS to help our customers plan their budgets and understand expected charges before the financial year starts.
Learn more about your Annual Budget ScheduleUnderstanding your property bill
The property bill is your actual invoice for the year. It consolidates charges such as rent, rates, service charges, and facilities management into one document.
We send this to customers to provide clarity on what you owe at a given point in time, based on the agreed charging principles, and it shows accrued charges.
Find out more about your property billUnderstanding annual reconciliation
The annual reconciliation is a year-end process comparing the estimated costs in the ABS with the actual costs incurred for your property.
If actual costs are higher, you’ll receive a balancing bill; if lower, you’ll get a credit note added to your account.
Learn more about annual reconciliationGuidance on remittances
When you send a payment to us, you must provide a remittance to let us know which invoice the payment has been made against. This means that we can allocate the payments against the correct invoice.
Find out more about how to submit a remittanceInteractive Annual Budget Schedule
Explore our sample Annual Budget Schedule by clicking on the blue dots to see more information about how we issue bills.
Visit the interactive Annual Budget ScheduleHow GPs can claim reimbursable charges
As a GP, you can be reimbursed for rent, business rates, water and clinical waste collection charges.
The reimbursables section in your Annual Budget Schedule (ABS) provides an overview of the total amount your practice may be eligible to claim from your commissioner under each reimbursable charge type (rent, business rates, water and clinical waste services).
How GPs can claim reimbursable chargesCustomer Billable Works
Customer Billable Works (CBW) are ad-hoc property-related tasks requested by the customer that fall outside standard planned, remedial, or reactive maintenance.
These works are chargeable because they are additional to the services covered in the ABS or routine maintenance.
Examples might include installing notice boards or shelving, performing minor repairs, or providing extra cleaning or catering services.
Property billing FAQ
Find answers to frequently asked questions (FAQs) about property bills, Annual Budget Schedules (ABSs) and annual reconciliation.
Property billing FAQUpdate on NHSPS property costs for 2023/24 and 2024/25
This updates covers any known increases in your NHSPS property costs for 2023/24 and 2024/25.
Update on property costs for 2023/24 and 2024/25Energy and rates rebate - September 2023
We'll shortly be issuing an energy and rates rebate to customers - read the update to find out more. If you have any questions, please take a look at our FAQ or contact the Customer Service Centre.
Need to get in touch about your property bill?
If you’ve not been able to find what you’re looking for or if you have a query about your property bill, please contact our Customer Service Centre.