During the COVID-19 pandemic, we actively worked with our customers to ensure the continued delivery of excellent patient care.
We supported the NHS in rapidly recommissioning and repurposing space to provide 1,000 additional beds throughout the pandemic, setting up 23 mass vaccination sites and 227 Primary Care Network vaccination sites and delivering excellent infection control, conducting over 10,000 discharge deep cleans.
Take a look at our guidance sheets and case studies to see how we helped our customers manage COVID-19.
Flexible space to reduce waiting lists
Rapidly repurposing space
Keeping buildings clean and compliant
Operating healthcare estates during COVID-19
Read our guide to understand how we can help support you during COVID-19Safely reoccupying an NHSPS building
Find a variety of materials to help you safely reoccupy space in one of our buildingsNHS Test and Trace QR codes
It is felt by most NHS service providers that QR codes should be displayed in NHS buildingsCOVID-19 building risk assessments
To help you ensure your clinical and non-clinical buildings are COVID-19 safe, we've created some risk assessments for you to use.Charging for COVID-19 related requests
Find out the latest information about our approach to charges during the pandemicModular building quick reference guide
Read more about the procurement and implementation of modular units on the NHS estatePandemic Preparedness Procedure
Read more about how we’re managing the pandemic and our processesHow to dispose of waste correctly
Putting the right things in the right bins helps create a greener NHS. Download our waste posters, bin labels and guidance documents here.COVID-19 FAQ
Find responses to frequently asked questions about our COVID-19 responseNHS Hidden Heroes
Do you know a hidden hero that has gone above and beyond to provide support for colleagues and patients?COVID-19 support in action
Recommissioning ward space and accommodating COVID-19 testing units
Ottery St. Mary, Honiton and Okehampton Community Hospitals, DevonIdentifying and preparing COVID-19 vaccination sites
Nine NHSPS and third party sites across ManchesterRecommissioning vacant space at GP surgery for COVID-19 vaccination hub
Whetley Medical Centre, BradfordWhen to contact us
Please contact us on 0808 196 2045 for the following:
- To report an emergency or an urgent facilities management (FM) issue impacting your building
- To notify us of positive cases of COVID-19 at one of our buildings. We also ask that you inform our reception colleagues of any procedures you have introduced to deal with patients who attend with symptoms of COVID-19.
- To notify us of any segregation/cohort areas of in-patient treatment established in one of our buildings so we can effectively plan resources to support this.
- If you require assistance with repurposing space to better support clinical needs.