Contact us

Getting started with Connect

Welcome to the Connect resource hub! On this page, you'll find step-by-step user guides and demo videos to help you get the most out of your Connect account.

If you haven't already got an account, reach out to our Customer Service Centre or fill out the access request form. Otherwise, login below.

Log in to Connect

User guides

Signing up

File typePDF

Create a query

File typePDF

Creating an FM job

File typePDF

Creating a complaint

File typePDF

Viewing compliance documents

File typePDF

Demo video: How to raise a query

Demo video: How to raise an FM issue

Demo video: How to raise a complaint

Demo video: How to view compliance documents

Need more information?

For more information about Connect or to get an account, get in touch with our Customer Service Centre.

Get in touch